This bed has a lifetime warranty on the air-piston mechanism. This warranty applies to all metal parts, and only applies to the original Murphy bed owner. If you ever have a mechanism problem, contact our Customer Service department for more information on piston replacement. This warranty is not applicable for rental or commercial properties.
|Up to 4 Days after Order Placed||Full Money Back|
|Up until Items Received||Full Money Back minus 15% Restocking Fee|
|Up to 14 Days after Item Received||Full Money Back minus Return Shipment Fee & 15% Restocking Fee|
|Items w/Custom Modifications||Custom Items are not eligible for returns|
Can I remove the two inner blocks?
Yes, the two inner blocks are purely for aesthetics, to balance out the design. If you would like them removed, just let us know.
Can I request a finish sample?
Of course you can! To obtain a sample swatch please use the following Color Swatch Request Form. If you require more than 2 colors, please contact our customer service department at 1-800-975-8451.
Is installation hard?
The installation for this wall bed is actually quite simple. All you will need are a few tools, a ladder and a power drill for mounting. Installation time varies depending on specific upgrades, but generally takes most customers 90 minutes.
What type of mattress do I need?
You can use any standard mattress from any company provided the depth of the mattress is no more than 12 inches. This will allow you to leave the bed made (minus the pillows).
Can I place my entire order online?
Absolutely, our advanced online site allows you to customize your purchase based on your needs. You can select, size, color, lighting upgrades and delivery options all with the click of a button. If you prefer to place your order over the phone, contact our customer service department at 1-800-975-8451.